We provide residential maintenance services including air-conditioning servicing and repair, plumbing repairs, electrical work, and general home maintenance.

Yes, we provide maintenance services for both apartments, villas and commercial premises across Dubai.

We aim to respond as quickly as possible, with many service requests scheduled within the same or next working day depending on availability. For our Annual Service Plan customers, we respond within 24hrs on priority.

Yes. Our technicians will assess the issue and provide a clear explanation and quotation sent before any repair work begins.

We accept secure online payment and bank transfer. 

You can reach our customer support team by WhatsApp or phone +971 52 165 9830. Our dedicated team will assist with any inquiries or issues. 

We’re committed to providing prompt and effective solutions to ensure your satisfaction.

Chill and Flow Technical Services LLC is committed to delivering on-time, scheduled service to customers. In the event where we are unable to provide the service, an option of rescheduling, credit to account or full refund will be offered free of charge. Refunds are subject to bank processing times.

All work completed is subject to 3 (Three) months workmanship guarantee where Chill and Flow Technical Services LLC have provided service & parts*

Parts warranty are manufacturer dependent. If a part comes with warranty, this will be communicated to you. 

For items such as AC Electrical Capacitors, Plumbing Valves or Motors which do NOT carry manufacturer warranties:  

We will provide 3 month limited-warranty on these parts for internal component failures if supplied & fitted by Chill and Flow Technical Services LLC. Parts that are replaced will be like-for-like subject to availability.

Whilst our experienced technicians always aim to deliver a seamless, professional experience to high standards, we understand accidents may occur. Chill and Flow Technical Services LLC operates within accordance of UAE laws and carries Workman Compensation & Public Liability Insurances to protect all parties involved. 

A simple way to estimate the number of AC units in your home or villa is to count the number of thermostats. Typically, each thermostat controls one independent AC unit or zone, so the number of thermostats is a good indication of how many units you have.

AC units in Dubai's climate should typically be serviced at least three times per year to maintain efficiency and prevent breakdowns.

Avoid using harsh chemicals and contact a professional plumber to safely remove the blockage. A good practice is to use recommended domestic drain cleaners once per month to keep your drains clean and free of odors.

Drain odors can result from organic buildup, dry traps, or sewer gas escaping through poorly sealed drains.